LinuxTech

Zimbra SASL Errors – Users unable to authenticate

If you’re observing errors on your Zimbra servers’ mail-log similar to the one below, and your users are reporting password prompts on ‘sending’ e-mails.

Nov 24 17:12:07 areto postfix/smtpd[5528]: warning: SASL authentication failure: cannot connect to saslauthd server: Connection refused

Run the following commands under your servers root user.
ln -s /var/spool/postfix/var/run/saslauthd /var/run/saslauthd
zmcontrol restart

 

After Zimbra finishes restarting all the services, get your users to re-try sending mail.

 

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